Terms of Service

Welcome to Razee Collection. These Terms of Service (“Terms”) govern your access to and use of our website, razeecollection.com, and your purchase of products through our online store.

By visiting our website, browsing our products, placing an order, or otherwise using our services, you agree to these Terms and the other policies made available on our website.

Please read these Terms carefully before using our website or completing a purchase.

About Razee Collection

Razee Collection is an online retailer serving customers in the United States and offering handbags, wallets and related fashion accessories.

We aim to provide customers with clear product information, transparent pricing, secure checkout options, accessible store policies, and reliable customer support.

Our business contact information is available on our Contact Us page.

Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a transaction under applicable law or are using the website with the involvement or permission of a parent or legal guardian where required.

You agree to use our website only for lawful purposes.

You must not use our website in a manner that violates applicable laws, infringes the rights of another person, interferes with our services, or compromises the security of our website.

General Conditions

We reserve the right to reasonably restrict or refuse access to our services where necessary, including in circumstances involving suspected fraud, un-authorized activity, abuse, security threats, or violations of these Terms.

We may update, modify, suspend, or discontinue website features when reasonably necessary for business, technical, or security purposes.

Nothing in these Terms is intended to limit customer rights that cannot legally be excluded.

Product Information

We make reasonable efforts to provide clear and accurate information about products available through Razee Collection.

Product pages may contain information regarding:

• Product dimensions
• Materials or finishes
• Colours
• Hardware
• Closures
• Handles and straps
• Interior features
• Available variations
• Other relevant specifications

Customers should review the complete product description and specifications before purchasing.

Although we aim to display products accurately, colours may appear slightly different depending on photography, lighting conditions, screen calibration, brightness, and the device being used.

Measurements may be approximate unless otherwise stated.

Product Availability

All products are subject to availability.

Inventory levels may change, and a product displayed on our website may occasionally become unavailable before our website inventory is updated.

We reserve the right to discontinue products or modify our available collection.

If a product becomes unavailable after an order has been placed and we cannot fulfill the order, we will contact the customer regarding the available options, which may include cancellation and an applicable refund.

Pricing and Currency

Unless otherwise clearly stated, all prices displayed on Razee Collection are shown in U.S. dollars (USD $).

Prices may change from time to time.

Any applicable charges will be presented to customers during the purchasing process before the order is completed.

We aim to maintain accurate pricing information. However, occasional technical or typographical errors may occur.

If an obvious pricing error materially affects an order, we may contact the customer before fulfillment to explain the situation and available options.

Orders

When you place an order through Razee Collection, you agree to provide accurate and complete information necessary to process the transaction.

This may include your:

• Name
• Email address
• Telephone number
• Billing information
• Shipping address
• Payment information

After submitting an order, you should receive an order confirmation at the email address provided during checkout.

Orders may be subject to payment authorization, inventory availability, fraud-prevention procedures, and other reasonable verification checks.

Order Acceptance and Cancellation

Razee Collection may cancel or decline an order where reasonably necessary, including when:

• Payment cannot be authorized
• A product is unavailable
• An obvious pricing or technical error occurs
• Shipping information is materially incomplete
• Fraudulent or un-authorized activity is reasonably suspected
• We are otherwise unable to fulfill the order

If we cancel an order after payment has been collected and the customer is entitled to a refund, the applicable amount will be returned according to our published policies and applicable requirements.

Payments

Razee Collection accepts the payment methods displayed as available during checkout.

Payments are processed through the applicable payment systems and payment service providers available through our ecommerce platform.

We do not generally store complete credit or debit card numbers in our ordinary customer records.

Customers are responsible for providing accurate billing and payment information.

If a payment is declined or cannot be authorized, the applicable order may not be processed.

For additional information, please review our Payment Policy.

Shipping and Delivery

Orders are shipped according to the shipping methods, processing periods, delivery estimates, geographic availability, and other conditions described in our Shipping Policy.

Customers are responsible for providing a complete and accurate delivery address when placing an order.

Estimated delivery dates are estimates rather than guaranteed arrival dates unless explicitly stated otherwise.

Carrier delays, weather, public holidays, transportation disruptions, incorrect addresses, and other circumstances may affect delivery.

Please review our Shipping Policy before completing your purchase.

Order Tracking

Where tracking is available, customers may receive tracking information after their order has been dispatched.

Carrier tracking information may require some time to update after shipment.

Customers experiencing an unusual delivery delay should contact our customer support team with their order number so we can review the available information.

Returns and Exchanges

Eligible return and exchange requests are handled according to our Return & Refund Policy.

Customers should review that policy before purchasing.

Return eligibility may depend on factors such as the date of delivery, product condition, original packaging, tags, accessories, and other requirements stated in the policy.

Customers should contact Razee Collection before returning merchandise so that the appropriate return instructions can be provided.

Refunds

Eligible refunds are handled according to our published Return & Refund Policy and Payment Policy.

Approved refunds are generally returned to the original payment method used for the transaction.

After Razee Collection issues an approved refund, the applicable bank, card issuer, or payment provider may require additional processing time before the funds appear in the customer's account.

The refund conditions and processing timeframe displayed in these Terms should remain consistent with the dedicated Return & Refund Policy.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact our customer support team as soon as reasonably possible.

We may request information necessary to investigate the issue, including:

• Order number
• Description of the problem
• Photographs of the product
• Photographs of the packaging where relevant
• Other relevant order information

Customers should retain the affected product and packaging while the issue is being reviewed.

Nothing in this section is intended to limit rights available under applicable law.

Accuracy of Website Information

We make reasonable efforts to keep information on our website accurate and current.

However, occasional typographical, technical, pricing, inventory, or content errors may occur.

Where we identify an error, we may correct or update the applicable information.

If an error materially affects an existing order, we will handle the matter reasonably and in accordance with applicable requirements.

Customer Accounts

If customer accounts are available through our website, customers are responsible for maintaining the confidentiality of their account credentials.

You should provide accurate account information and take reasonable precautions to prevent un-authorized access.

If you believe your account has been accessed without authorization, please contact us promptly.

Intellectual Property

Unless otherwise stated, content owned by Razee Collection may include:

• Brand names
• Logos
• Original text
• Original product descriptions
• Graphics
• Website design elements
• Original photographs and other media

Other content may be used with appropriate authorization, license, or permission.

You may not reproduce, distribute, commercially exploit, or misrepresent protected Razee Collection content without authorization except where permitted by applicable law.

User Conduct

When using our website, you agree not to:

• Engage in fraudulent or unlawful activity
• Submit intentionally false or misleading information
• Attempt un-authorized access to our systems
• Interfere with website functionality
• Introduce viruses, malware, or harmful code
• Attempt to circumvent website security
• Impersonate another individual or business
• Use our services in a manner that infringes another party's rights

We may take reasonable action to protect our website, customers, and business where misuse is detected.

Third-Party Services

Our website may rely on third-party service providers to support functions such as:

• E-commerce hosting
• Payment processing
• Shipping and delivery
• Analytics
• Customer communications
• Advertising
• Fraud prevention
• Website functionality

Third-party services may be subject to their own terms and privacy practices.

Razee Collection does not control independent third-party services except to the extent of our contractual relationship with them.

Third-Party Links

Our website may contain links to independent third-party websites.

These links may be provided for convenience or additional information.

Razee Collection does not control third-party websites and is not responsible for their independent content, security practices, availability, terms, or privacy policies.

Customers should review the applicable policies when visiting third-party websites.

Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how Razee Collection may collect, use, disclose, and protect personal information and describes applicable privacy choices.

Please review the Privacy Policy before using our website or submitting personal information.

Website Security

You must not attempt to interfere with or compromise the security of our website.

Prohibited activities include attempting un-authorized access to accounts or systems, introducing malicious software, intentionally interfering with website operation, or attempting to obtain information through un-authorized means.

We may take reasonable steps to investigate and respond to suspected security incidents.

Website Availability

We aim to maintain a reliable online shopping experience but cannot guarantee that our website will always operate without interruption.

Temporary interruptions may occur because of:

• Website maintenance
• Technical problems
• Hosting issues
• Third-party service outages
• Security measures
• Circumstances outside our reasonable control

We may update website functionality when reasonably necessary.

Limitation of Liability

To the maximum extent permitted by applicable law, Razee Collection will not be responsible for indirect, incidental, special, or consequential losses resulting from the use of our website or services.

However, nothing in these Terms is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited under applicable law.

Any limitation contained in these Terms applies only to the extent legally permitted.

Termination or Restriction of Access

We may restrict or terminate access to certain website services where reasonably necessary because of:

• Violation of these Terms
• Fraudulent activity
• Security threats
• Un-authorized use
• Harmful conduct
• Applicable legal requirements

Termination or restriction does not affect rights or obligations that arose before the applicable action.

Governing Law

These Terms are governed by applicable federal laws of the United States and, where applicable, the laws of the State of Oregon, without regard to conflict-of-law principles, except where mandatory consumer protection laws or other applicable laws provide otherwise.

Nothing in these Terms is intended to restrict rights that customers may have under applicable consumer protection laws.

Contact Information

Trade Name: Razee Collection

Website: razeecollection.com

Phone: +1 (541) 655-9838

Email: support@razeecollection.com

Address: 705 Paul Smith Rd, SW Unit 119 Boardman, Oregon 97818-9734, United States

Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT)

Response Time: We aim to respond within 1–2 business days.