Payment Policy
At Razee Collection, we are committed to providing a secure, transparent, and convenient checkout experience. This Payment Policy explains the payment methods, currency, payment processing, security, refunds, and order verification procedures applicable to purchases made through our website.
Accepted Payment Methods
Razee Collection accepts a variety of secure payment methods. Based on availability at checkout, these may include:
- American Express
- Apple Pay
- Diners Club
- Discover
- Google Pay
- Klarna
- Maestro
- Mastercard
- Shop Pay
- UnionPay
- Visa
The payment methods available to you may vary depending on your location, device, browser, order, and payment provider.
The payment options displayed during checkout represent the methods currently available for your transaction.
Payment Authorization
Full payment is required when placing an order unless an alternative payment arrangement is specifically offered through an available payment provider at checkout.
Your order will proceed for processing only after the applicable payment has been successfully authorized or confirmed.
If your payment is declined, cannot be authorized, or otherwise fails to process, your order may not be completed.
Please verify that your billing and payment information is accurate before submitting your order.
Pricing and Currency
All prices on the Razee Collection website are displayed in U.S. Dollars (USD $) unless otherwise clearly stated.
Any applicable taxes, discounts, shipping charges, or other charges will be displayed as appropriate during the checkout process before you complete your purchase.
Razee Collection currently offers free standard shipping on eligible U.S. orders, as described in our Shipping & Delivery Policy.
Prices may be changed from time to time. However, changes to product pricing will not normally affect an order that has already been successfully completed and confirmed, except where an obvious pricing or technical error has occurred and applicable law permits correction.
Secure Payments
We take payment security seriously.
Our website uses secure technology to help protect information transmitted during the checkout process.
Payments are processed through authorized third-party payment service providers and payment gateways.
Razee Collection does not store your full credit or debit card number on our own systems when payment information is handled directly by our payment providers.
Payment processing may also be subject to the terms, security procedures, and privacy practices of the payment provider you select.
Payment Verification
To help protect our customers and business against un-authorized transactions and fraud, certain orders may be subject to additional verification.
Depending on the circumstances, verification may include reviewing:
- Billing information
- Shipping information
- Payment authorization
- Contact information
- Order information
- Other information reasonably necessary to verify the transaction
If additional information is required, we may contact you using the information provided with your order.
Declined or Failed Payments
A transaction may be declined by your bank, card issuer, payment provider, or payment gateway for various reasons.
If your payment is unsuccessful, please verify that your payment information is correct or contact your applicable payment provider for assistance.
Razee Collection does not control approval decisions made by banks, card issuers, or independent payment providers.
Order Confirmation
After a successful order is placed, you should receive an order confirmation at the email address provided during checkout.
The confirmation will generally contain information relating to your purchase.
If you do not receive your confirmation email within a reasonable period, please check your spam or junk folder.
If you still cannot locate it, contact us at:
support@razeecollection.com or +1 (541) 655-9838
Please provide the name and email address used to place the order so we can assist you.
Refunds
Eligible refunds are handled in accordance with our Return & Refund Policy.
Approved refunds will generally be issued to the original payment method used for the purchase.
Based on the Razee Collection return policy we've established, approved refunds are processed within 10 business days after the returned item has been received, inspected, and approved.
After we issue a refund, your bank or payment provider may require additional processing time before the funds appear in your account.
Payment Provider Processing Times
Razee Collection does not control the processing times of banks, card issuers, or third-party payment providers.
Depending on your payment method, pending transactions, authorizations, refunds, or reversals may take additional time to appear on your account.
If we have confirmed that a refund was issued but it has not appeared, please contact your bank or payment provider before contacting us again.
Fraud Prevention
Razee Collection reserves the right to review, hold, decline, or cancel an order where reasonably necessary to address suspected un-authorized, fraudulent, or suspicious activity.
If an order requires verification, we may contact the customer before processing or dispatching it.
Orders that cannot be reasonably verified may be cancelled. If payment has already been captured for a cancelled order, any applicable refund will be handled appropriately.
Chargebacks and Payment Disputes
If you believe there is a problem with a payment or order, we encourage you to contact our customer support team so we can investigate the issue.
For billing or payment questions, contact:
support@razeecollection.com or +1 (541) 655-9838
Nothing in this policy limits any rights you may have to dispute a transaction through your bank, card issuer, payment provider, or under applicable law.
Third-Party Payment Services
Some payment methods available during checkout are operated by independent third-party payment providers.
When you choose one of these services, additional terms or privacy policies from that provider may apply.
Razee Collection does not control independent payment providers' approval decisions, account requirements, or processing times.
Changes to This Payment Policy
We may update this Payment Policy from time to time to reflect changes to our payment methods, website, payment providers, business operations, or applicable requirements.
The current version will be published on this page with an updated revision date where appropriate.
Contact Information
Trade Name: Razee Collection
Website: razeecollection.com
Phone: +1 (541) 655-9838
Email: support@razeecollection.com
Address: 705 Paul Smith Rd, SW Unit 119 Boardman, Oregon 97818-9734, United States
Customer Service Hours: Monday–Friday, 9:00 AM – 5:00 PM (PT)
Response Time: We aim to respond within 1–2 business days.