Privacy Policy

At Razee Collection, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how Razee Collection (“Razee Collection,” “we,” “us,” or “our”) may collect, use, disclose, and protect personal information when you visit razeecollection.com, purchase our products, communicate with our customer support team, or otherwise interact with our online store.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Razee Collection and our website.

Information You Provide to Us

When you place an order, contact customer support, create an account where available, or otherwise interact with our store, you may provide information including:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order details
  • Product preferences
  • Customer service communications
  • Information necessary to process a return or exchange
  • Other information you voluntarily provide

Payment information necessary to complete a transaction is processed through the payment methods and payment service providers available through our checkout.

We generally do not directly store complete credit or debit card numbers in our ordinary customer records.

Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically.

Depending on your device, browser, settings, and the technologies used by our website, this information may include:

  • Internet Protocol (IP) address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring website or source
  • General interaction with our website
  • Shopping and checkout interactions
  • Cookie and similar technology information

This information may be used to operate our website, understand how visitors interact with our store, improve performance, maintain security, and prevent fraudulent activity.

Information We Receive From Service Providers

We may receive information from companies that provide services necessary to operate our online business.

These may include providers involved in:

  • E-commerce functionality
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Website analytics
  • Advertising
  • Fraud prevention
  • Customer communications
  • Technical infrastructure

The information received depends on the service being provided and the customer's interaction with that service.

How We Use Personal Information

We may use personal information for legitimate business purposes, including to:

  • Process customer orders
  • Process payments through applicable payment providers
  • Arrange shipping and delivery
  • Send order confirmations
  • Provide shipping and tracking updates
  • Respond to customer questions
  • Process eligible returns, exchanges, and refunds
  • Provide customer service
  • Maintain and improve our website
  • Understand website usage and performance
  • Detect and prevent fraudulent or un-authorized activity
  • Protect our customers and website
  • Maintain appropriate business and transaction records
  • Comply with applicable legal obligations
  • Resolve disputes
  • Enforce applicable terms and policies
  • Send marketing communications where permitted

We aim to use personal information only for appropriate purposes related to our business operations and customer relationships.

Marketing Communications

If you choose to receive marketing communications from Razee Collection, we may use the information you provide to send information regarding products, promotions, or store updates.

You can unsubscribe from marketing emails by using the unsubscribe option provided in applicable marketing communications.

Unsubscribing from promotional messages does not necessarily prevent us from sending transactional communications related to an order, customer-service request, account, return, refund, or other business transaction.

Cookies and Similar Technologies

Razee Collection's website may use cookies and similar technologies.

Cookies are small files or pieces of information that may be stored on your browser or device.

Depending on the technologies used on our website, cookies may help us:

  • Maintain website functionality
  • Remember customer preferences
  • Maintain shopping-cart functionality
  • Understand website usage
  • Analyze website performance
  • Improve the shopping experience
  • Support security and fraud prevention
  • Measure marketing performance
  • Provide relevant advertising where applicable

Some cookies may be necessary for the website to operate correctly, while others may support analytics, personalization, or advertising.

You may be able to control cookies through your browser or other available privacy settings. Disabling certain cookies may affect website functionality.

Advertising and Analytics

We may use analytics and advertising services to better understand website performance and the effectiveness of our marketing.

These services may use cookies, pixels, tags, or similar technologies, subject to applicable requirements and user choices.

Information collected through these technologies may help us understand how visitors find and interact with our website and how advertising campaigns perform.

Where applicable law provides specific choices regarding advertising or tracking, we will endeavor to honor those requirements.

How We Disclose Personal Information

We do not disclose personal information indiscriminately.

We may disclose information to service providers and other parties when reasonably necessary to operate our business and provide our services.

These parties may include:

  • E-commerce platform providers
  • Payment processors
  • Shipping and delivery providers
  • Website hosting or infrastructure providers
  • Analytics providers
  • Advertising and marketing providers
  • Fraud-prevention and security providers
  • Customer-support service providers
  • Professional advisors
  • Government or regulatory authorities where legally required

These parties may process information according to their respective roles, agreements, privacy practices, and applicable legal requirements.

Payment Information

Payments made through our website are processed using the payment systems and payment service providers made available during checkout.

Depending on the customer's selected payment method, information may be processed by the applicable payment provider.

Razee Collection does not generally receive or store complete payment-card credentials through ordinary store records.

Customers should only submit payment information through the official checkout process on our website.

Data Security

We take reasonable administrative, organizational, and technical measures designed to protect personal information.

Our website uses encrypted connections where appropriate, and payment information is handled through applicable payment systems and providers.

However, no internet transmission, electronic storage system, or security measure can guarantee absolute security.

Customers should also take reasonable precautions to protect their account information and devices.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected and as required for legitimate business or legal purposes.

For example, certain information may need to be retained for:

  • Order fulfillment
  • Customer support
  • Returns and refunds
  • Accounting
  • Tax requirements
  • Fraud prevention
  • Record keeping
  • Dispute resolution
  • Compliance with legal obligations

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable practices.

Children's Privacy

Razee Collection's online store is intended for a general adult shopping audience and is not directed toward children.

We do not knowingly collect personal information from children in circumstances prohibited by applicable law.

If we become aware that personal information from a child has been collected in violation of applicable requirements, we will take reasonable steps to address the situation.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

Once you leave the Razee Collection website, the privacy practices of those third parties may apply.

Razee Collection does not control independent third-party websites and is not responsible for their privacy practices.

We encourage customers to review the privacy policies of third-party services before providing personal information.

Business Transactions

If Razee Collection undergoes a business transaction such as a merger, acquisition, restructuring, financing, or sale of some or all business assets, information associated with the business may be transferred as part of that transaction where permitted by law.

Any handling of personal information in such circumstances will remain subject to applicable legal requirements.

Legal Requirements

We may preserve, use, or disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to lawful government requests
  • Respond to valid legal processes
  • Protect our rights or property
  • Investigate suspected fraud
  • Protect customers
  • Maintain the security of our website and services
  • Establish, exercise, or defend legal claims

Any such disclosure will be made according to the circumstances and applicable requirements.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, service providers, technology, or applicable requirements.

When changes are made, the updated version will be published on this page and the Last Updated date may be revised accordingly.

We encourage customers to review this Privacy Policy periodically.

Contact Information

Trade Name: Razee Collection

Website: razeecollection.com

Phone: +44 7380 0871373

Email: support@razeecollection.com

Address: Office 51, 92 Castle Street, Belfast, Northern Ireland, BT1 1HE

Bakhtawar Daud Ltd operates an online retail e-commerce business specialising in the sale of handbags and related fashion accessories. Customers can browse and purchase products directly through our website, with orders processed online and delivered to customers.